Government of New Brunswick
 

Receiving Support Payments


To ensure that you receive your payments, you must keep your address current with the Office of Support Enforcement (OSE). If mail is returned to us, all future payment will be held until we receive your new address. If we do not have a current address for you for an extended period, your file will be closed, and any money collected will be returned to the Payer. If your address changes, please notify our office. You may sign in to confirm the address currently on file.

As a Beneficiary you have two options for receiving your support payments:

Direct Deposit

Why Use Direct Deposit?

  • is the safest way to receive your money. There is less risk of fraud or of lost or stolen
    cheques;
  • A postal strike will not delay delivery;
  • You do not have to stand in line at a bank or ATM;
  • The deposit will be sent to the bank on the same day that a cheque would have been
    produced at Service New Brunswick and sent to the mail.

To allow us to offer the best service and security, we strongly suggest having support payments sent to you by direct deposit.

To be set up for direct deposit, please print the Direct Deposit form or contact the Justice Triage Centre at 844-673-4499 to request a form. Please send the completed form to: OSE, Central Payment Unit, PO Box 6000, Fredericton NB E3B 5H1 or Fax to: 506-444-4743 or scan and email to [email protected].

Cheque

If you are unable to use the direct deposit option, a cheque can be mailed to you.  

 

Beneficiary Responsibilities


You must keep the OSE informed of any changes to the information in your file. It is essential that we have a current address to be able to serve notices on you when required by the legislation. If we do not have a current address, you will not receive your payment, even if it is being paid by Direct Deposit.